# Open WebUI for teams: open source AI that runs the work

> A team on Open WebUI gets a self-hosted open source chat window over its models and documents. The gain comes when agents run the work itself, on their own cloud computers, and hand back finished files.

URL: https://openwebuialternative.com/open-webui-for-teams

## Work a team hands to an agent

Four jobs an agent runs on its own cloud computer and returns as a file.

### Support triage: Sort the overnight queue and draft the replies

The agent groups new tickets, answers the repeatable ones and flags the rest for a person.

Agent output: `support/triage-queue.csv`

| ticket | account | category | action | owner |
| --- | --- | --- | --- | --- |
| 4821 | Northwind | billing | draft reply | 17 |
| 4822 | Globex | login | escalate | 04 |
| 4823 | Initech | refund | draft reply | 09 |

38 grouped, 12 drafted, 5 escalated

### Error triage: Read the logs and open a fix

The agent reproduces the day’s worst error on its own machine, patches it and opens a change request.

Agent output: `fix-checkout-expiry.diff`

```diff
app/checkout/charge.ts
-if (card.expMonth < now.getMonth()) {
+if (isExpired(card, now)) {
+ return fail(402, "card_expired");
```

+2 -1

9 error groups, top one fixed, 118 tests pass

### Ops report: Write the Monday report from the connected tools

The agent pulls last week’s numbers from the tools it can reach and returns a short digest a manager can read.

Agent output: `ops/weekly-digest.md`

- tickets closed: 214
- median first reply: 3h 12m
- escalations: 9
- reopened: 4

one page, every figure linked to its source

### Month-end close: Reconcile the ledger and chase receipts

The agent matches the ledger against the bank, finds the missing receipts, attaches them and closes the month.

Agent output: `finance/fy26-budget.xlsx`

| cost center | plan | actual | variance |
| --- | --- | --- | --- |
| R&D platform | 1225000 | 1182400 | 42600 |
| go to market | 810000 | 742800 | 67200 |

9 receipts chased and attached, 1 center over plan

## What a team gains when the agent runs the job

Open WebUI for teams is a self-hosted chat platform: a window over your models and documents that runs offline on your own hardware. Kortix, the open-source AI Operating System, keeps the same promise of ownership and adds the part a team needs when the reply has to become a file, a fix or a report.

The unit of work differs. In a chat tool a person drives every turn. In Kortix a session runs an agent on its own isolated sandbox and its own branch, and the agent can install, run and break anything on that machine while only what it commits survives. A person reads the diff before merge: work reaches main through a change request, and merge is default-deny for agents.

A team can also start the work without being present. A trigger runs a session on a cron schedule or a signed webhook, and the agent replies where the team already is: Slack, Microsoft Teams, the web app or the CLI.

```yaml
# kortix.yaml: how a team agent gets its job and its tools
agents:
  support-triage:
    file: agents/support-triage.md
    connectors: all

triggers:
  - slug: daily-digest
    type: cron
    cron: '0 0 9 * * 1-5'
    prompt: Summarize yesterday's support tickets and open a change request with the digest.
```

Each session boots its own cloud computer with the repo and the tools already on it, so there is nothing for a person to install. Thousands of agents run in parallel on one config, each on its own cloud computer. For a team that measures a tool by what it hands back at the end of the day, that is the difference between an interface and a place to put the work. Start from one repo with [Try Kortix](https://kortix.com).